Chess.com is, first and foremost, an internet chess server. It's also a news website, learning platform, and social networking platform for chess players. They offer live online chess, top level tournaments, and learning tools. Anyone from complete beginners, to intermediate players, to grand masters can join in on a game of chess.

Because even the top players in the world often join the serve to play, it makes sense for Chess.com to record videos with these grand masters. Through this visual medium, experts are able to teach and explain parts of the game for intermediates and beginners. Grand masters are located all over the world, from Brazil to Germany, Korea to Canada, and so on.

Recording interviews with these experts would be extremely difficult, laborious, and costly. Chess.com needed a way to record remotely with guests so they could help level up their community.

Pega x Riverside — Case Study

How Chess.com records online lessons with Chess experts

The most valuable content Chess.com could make is interviews with grand masters and chess experts. These interviews allow for total beginners to make strides in their chess game. Listing out ideal experts to interview is the easy part, but actually meeting with them to record their insights was a challenge.

The Chess.com team previously tried working with OBS and other complex recording systems, but found it far too technically challenging for guests. This system required the Chess.com team to remotely control the guests computer to set everything up, capture the audio and video, and jump back out. Later in the process, they tried out solutions like Skype and Zoom. These tools helped upgrade their prior setup, but still didn’t give the video and audio control needed to make the interviews they wanted to make.

It quickly became clear that the company needed to find a remote recording software that could give them control, but also keep the entire process simple. The first person to bring up Riverside was Chess.com’s Chief Chess Officer, Danny Rensch. He had participated in an interview with a large company who happened to use Riverside. He noticed how seamless and easy the process was, and immediately recommended it to the Chess.com team.

It only took the team a couple of days to fully implement Riverside into their workflow. They hosted a quick training to get everyone on board and enabled. Now, multiple people at the company use Riverside to record content and host interviews.

A better process for remote interviews

The process for recording interviews with grand masters is now much simpler and more efficient. They begin with a pre-interview hosted on Riverside, where the guests meet with Chess.com to double check lighting, audio quality and acoustics, video quality, setup, and more. They also go over the basics of Riverside and how the guest can hop into a session with just one click, check their own levels, mute themselves, etc.

On the day of the actual recording, they can simply jump right into the interview because all the prep is done and everyone is on the same page. Recordings are able to happen completely in 4k using Riverside. So whether guests are discussing pawn structures, piece sacrifices, or the Windmill tactic: everyone can be confident that the recording is high quality and reliable.

The team is currently recording content for the 50th anniversary of Fischer vs Spassky, an iconic chess match. They have been interviewing experts and chess fans to gather their thoughts on this match looking back. They even put together a documentary using clips from these interviews.

It’s no secret that using Riverside has been a game-changer for Chess.com. Set up and login for guests is easier than ever. Recordings are being captured in 4k at high audio qualities. The team now has controls over levels and needed adjustments for guests.

Chess.com is, first and foremost, an internet chess server. It's also a news website, learning platform, and social networking platform for chess players. They offer live online chess, top level tournaments, and learning tools. Anyone from complete beginners, to intermediate players, to grand masters can join in on a game of chess.

Because even the top players in the world often join the serve to play, it makes sense for Chess.com to record videos with these grand masters. Through this visual medium, experts are able to teach and explain parts of the game for intermediates and beginners. Grand masters are located all over the world, from Brazil to Germany, Korea to Canada, and so on.

Recording interviews with these experts would be extremely difficult, laborious, and costly. Chess.com needed a way to record remotely with guests so they could help level up their community.

Pega x Riverside — Case Study

How Chess.com records online lessons with Chess experts

The most valuable content Chess.com could make is interviews with grand masters and chess experts. These interviews allow for total beginners to make strides in their chess game. Listing out ideal experts to interview is the easy part, but actually meeting with them to record their insights was a challenge.

The Chess.com team previously tried working with OBS and other complex recording systems, but found it far too technically challenging for guests. This system required the Chess.com team to remotely control the guests computer to set everything up, capture the audio and video, and jump back out. Later in the process, they tried out solutions like Skype and Zoom. These tools helped upgrade their prior setup, but still didn’t give the video and audio control needed to make the interviews they wanted to make.

It quickly became clear that the company needed to find a remote recording software that could give them control, but also keep the entire process simple. The first person to bring up Riverside was Chess.com’s Chief Chess Officer, Danny Rensch. He had participated in an interview with a large company who happened to use Riverside. He noticed how seamless and easy the process was, and immediately recommended it to the Chess.com team.

It only took the team a couple of days to fully implement Riverside into their workflow. They hosted a quick training to get everyone on board and enabled. Now, multiple people at the company use Riverside to record content and host interviews.

A better process for remote interviews

The process for recording interviews with grand masters is now much simpler and more efficient. They begin with a pre-interview hosted on Riverside, where the guests meet with Chess.com to double check lighting, audio quality and acoustics, video quality, setup, and more. They also go over the basics of Riverside and how the guest can hop into a session with just one click, check their own levels, mute themselves, etc.

On the day of the actual recording, they can simply jump right into the interview because all the prep is done and everyone is on the same page. Recordings are able to happen completely in 4k using Riverside. So whether guests are discussing pawn structures, piece sacrifices, or the Windmill tactic: everyone can be confident that the recording is high quality and reliable.

The team is currently recording content for the 50th anniversary of Fischer vs Spassky, an iconic chess match. They have been interviewing experts and chess fans to gather their thoughts on this match looking back. They even put together a documentary using clips from these interviews.

It’s no secret that using Riverside has been a game-changer for Chess.com. Set up and login for guests is easier than ever. Recordings are being captured in 4k at high audio qualities. The team now has controls over levels and needed adjustments for guests.

Chess.com is, first and foremost, an internet chess server. It's also a news website, learning platform, and social networking platform for chess players. They offer live online chess, top level tournaments, and learning tools. Anyone from complete beginners, to intermediate players, to grand masters can join in on a game of chess.

Because even the top players in the world often join the serve to play, it makes sense for Chess.com to record videos with these grand masters. Through this visual medium, experts are able to teach and explain parts of the game for intermediates and beginners. Grand masters are located all over the world, from Brazil to Germany, Korea to Canada, and so on.

Recording interviews with these experts would be extremely difficult, laborious, and costly. Chess.com needed a way to record remotely with guests so they could help level up their community.

Pega x Riverside — Case Study

How Chess.com records online lessons with Chess experts

The most valuable content Chess.com could make is interviews with grand masters and chess experts. These interviews allow for total beginners to make strides in their chess game. Listing out ideal experts to interview is the easy part, but actually meeting with them to record their insights was a challenge.

The Chess.com team previously tried working with OBS and other complex recording systems, but found it far too technically challenging for guests. This system required the Chess.com team to remotely control the guests computer to set everything up, capture the audio and video, and jump back out. Later in the process, they tried out solutions like Skype and Zoom. These tools helped upgrade their prior setup, but still didn’t give the video and audio control needed to make the interviews they wanted to make.

It quickly became clear that the company needed to find a remote recording software that could give them control, but also keep the entire process simple. The first person to bring up Riverside was Chess.com’s Chief Chess Officer, Danny Rensch. He had participated in an interview with a large company who happened to use Riverside. He noticed how seamless and easy the process was, and immediately recommended it to the Chess.com team.

It only took the team a couple of days to fully implement Riverside into their workflow. They hosted a quick training to get everyone on board and enabled. Now, multiple people at the company use Riverside to record content and host interviews.

A better process for remote interviews

The process for recording interviews with grand masters is now much simpler and more efficient. They begin with a pre-interview hosted on Riverside, where the guests meet with Chess.com to double check lighting, audio quality and acoustics, video quality, setup, and more. They also go over the basics of Riverside and how the guest can hop into a session with just one click, check their own levels, mute themselves, etc.

On the day of the actual recording, they can simply jump right into the interview because all the prep is done and everyone is on the same page. Recordings are able to happen completely in 4k using Riverside. So whether guests are discussing pawn structures, piece sacrifices, or the Windmill tactic: everyone can be confident that the recording is high quality and reliable.

The team is currently recording content for the 50th anniversary of Fischer vs Spassky, an iconic chess match. They have been interviewing experts and chess fans to gather their thoughts on this match looking back. They even put together a documentary using clips from these interviews.

It’s no secret that using Riverside has been a game-changer for Chess.com. Set up and login for guests is easier than ever. Recordings are being captured in 4k at high audio qualities. The team now has controls over levels and needed adjustments for guests.

Chess.com is, first and foremost, an internet chess server. It's also a news website, learning platform, and social networking platform for chess players. They offer live online chess, top level tournaments, and learning tools. Anyone from complete beginners, to intermediate players, to grand masters can join in on a game of chess.

Because even the top players in the world often join the serve to play, it makes sense for Chess.com to record videos with these grand masters. Through this visual medium, experts are able to teach and explain parts of the game for intermediates and beginners. Grand masters are located all over the world, from Brazil to Germany, Korea to Canada, and so on.

Recording interviews with these experts would be extremely difficult, laborious, and costly. Chess.com needed a way to record remotely with guests so they could help level up their community.

Pega x Riverside — Case Study

How Chess.com records online lessons with Chess experts

The most valuable content Chess.com could make is interviews with grand masters and chess experts. These interviews allow for total beginners to make strides in their chess game. Listing out ideal experts to interview is the easy part, but actually meeting with them to record their insights was a challenge.

The Chess.com team previously tried working with OBS and other complex recording systems, but found it far too technically challenging for guests. This system required the Chess.com team to remotely control the guests computer to set everything up, capture the audio and video, and jump back out. Later in the process, they tried out solutions like Skype and Zoom. These tools helped upgrade their prior setup, but still didn’t give the video and audio control needed to make the interviews they wanted to make.

It quickly became clear that the company needed to find a remote recording software that could give them control, but also keep the entire process simple. The first person to bring up Riverside was Chess.com’s Chief Chess Officer, Danny Rensch. He had participated in an interview with a large company who happened to use Riverside. He noticed how seamless and easy the process was, and immediately recommended it to the Chess.com team.

It only took the team a couple of days to fully implement Riverside into their workflow. They hosted a quick training to get everyone on board and enabled. Now, multiple people at the company use Riverside to record content and host interviews.

A better process for remote interviews

The process for recording interviews with grand masters is now much simpler and more efficient. They begin with a pre-interview hosted on Riverside, where the guests meet with Chess.com to double check lighting, audio quality and acoustics, video quality, setup, and more. They also go over the basics of Riverside and how the guest can hop into a session with just one click, check their own levels, mute themselves, etc.

On the day of the actual recording, they can simply jump right into the interview because all the prep is done and everyone is on the same page. Recordings are able to happen completely in 4k using Riverside. So whether guests are discussing pawn structures, piece sacrifices, or the Windmill tactic: everyone can be confident that the recording is high quality and reliable.

The team is currently recording content for the 50th anniversary of Fischer vs Spassky, an iconic chess match. They have been interviewing experts and chess fans to gather their thoughts on this match looking back. They even put together a documentary using clips from these interviews.

It’s no secret that using Riverside has been a game-changer for Chess.com. Set up and login for guests is easier than ever. Recordings are being captured in 4k at high audio qualities. The team now has controls over levels and needed adjustments for guests.

See Riverside for Business in action.

Chess.com is a great example of using Riverside to record online interviews with experts. And there’s a reason teams like Chess.com choose Riverside.

Maybe you need help with recording high quality audio and video content. Or maybe you need to empower your producers to have more control and take your show to the next level. Whatever your audio and video recording needs, Riverside’s mission is to make it easy and high quality.

In addition to giving users professional capabilities and offering different roles so everyone involved can be a part of the production, Riverside is user-friendly and intuitive, making it an excellent platform for qualified producers, hosts, and technically challenged hobbyists alike.